Classic Navy Velvet Suit for Boys – Handcrafted Formalwear Set

No Return, No Exchange Policy – Repair-Only Service

We take great pride in the craftsmanship and quality of our handmade custom products. As each item is made specifically to order, we have implemented the following policy regarding returns, exchanges, and repairs:

No Returns or Exchanges:

• All sales are final. Due to the custom nature of our products, we do not accept returns or exchanges under any circumstances, including changes of mind, sizing issues, or any non-craftsmanship-related concerns.

• Please ensure all order details, including size, measurements, and customization requests, are accurate at the time of purchase. We encourage careful consideration before placing an order to avoid any dissatisfaction.

Repair Services:

While we do not offer returns or exchanges, we do provide repair services for any issues related to the craftsmanship of the garment. If a defect or damage occurs as a result of construction, we are happy to assist with repairs under the following conditions:

1. Eligibility for Repairs:

• Repairs are limited to issues stemming from manufacturing defects or flaws in workmanship.

• We do not offer repairs for damage caused by improper care, normal wear and tear, or alterations made by third parties.

• Repairs are available within X months of receiving the product (please specify).

2. Customer Responsibility for Shipping:

• If you require a repair, the customer is responsible for all shipping costs associated with returning the product to us. This includes securely packaging the item and selecting a reliable shipping service.

• We strongly recommend using tracking and insurance when shipping the item back, as we cannot be held responsible for items lost or damaged in transit.

3. Shipping Address for Repairs:

• Please send the product to the following address:

Sewfairy, Banjara Hills, Hyderabad, India

• Include your order number, a brief description of the issue, and your contact information in the package.

4. Assessment and Repair Process:

• Upon receiving your garment, our team will assess the issue and determine if it qualifies for repair. We will notify you of the repair timeline and any additional details.

• Depending on the complexity of the repair, typical turnaround time is X weeks (please specify).

5. Return Shipping:

• Once the repair is complete, we will arrange for the return of your item. The customer is responsible for covering the return shipping cost. You will be provided with tracking information once the item is shipped back.

• Please note that we do not accept responsibility for items once they are shipped back to the customer.

Important Notes:

• Repairs are offered at our discretion, and we reserve the right to refuse any repairs that do not meet the criteria.

• We do not offer repairs or adjustments for incorrect sizing if the garment was made to the specifications provided by the customer at the time of purchase.

• By placing an order, you agree to these terms and conditions.

Thank you for your understanding and support of our handcrafted process. We strive to provide you with the highest quality products, and we are committed to helping you maintain the longevity of your handmade garment through our repair services. If you have any questions, please contact our customer service team.

Shipping Worldwide​:

India: 4 - 5 Business Days

International: 7 Business days

10 to 15 Working Days​

Our handmade custom child clothing is crafted with care and attention to detail, using delicate materials that require special handling to preserve their beauty and longevity. To ensure your garment remains in excellent condition, please follow these detailed care instructions:

1. Washing:

• For best results, we recommend dry cleaning, which helps protect the fabric and preserve the garment’s colors and texture.

• If you choose to machine wash, use a delicate or gentle cycle with cold water to minimize wear. Opt for a mild, gentle detergent that is free from bleach or harsh chemicals, which can damage the fabric.

• Hand washing is also an option. In this case, gently submerge the garment in cold water with mild detergent, and avoid scrubbing or rough agitation.

2. Stain Treatment:

• Treat stains promptly using a soft cloth and cold water. For tougher stains, gently dab with a mild, stain-removing solution, but avoid rubbing, as this can cause fabric distortion or fading.

3. Handling:

• Never wring, twist, or stretch the fabric when wet, as this may cause permanent stretching or distortion. Instead, gently press out excess water by pressing the garment between two towels.

• When handling the garment while wet, take extra care to support its weight, especially if it contains embellishments, to avoid stress on the seams or delicate areas.

4. Drying:

• Air-dry flat on a clean, dry towel, shaping the garment to its original form. Hanging the garment may cause stretching, especially with knitted or soft fabrics.

• Avoid direct sunlight exposure during drying, as it can fade colors or damage the fabric over time.

• Do not use a tumble dryer, as the heat and agitation can cause shrinkage or damage the material.

5. Ironing:

• If ironing is necessary, set the iron to a low heat setting. It’s recommended to place a cloth or pressing cloth over the garment to protect the delicate fabric from direct heat.

• Avoid using steam on certain delicate materials, as it may weaken or warp the fibers. Test on a small, inconspicuous area if unsure.

6. Storage:

• Store the garment in a cool, dry place, away from direct sunlight and moisture to prevent discoloration or mildew.

• For long-term storage, consider wrapping the garment in acid-free tissue paper to preserve its integrity and keep it from yellowing or weakening over time.

7. Additional Care:

• If the garment includes buttons, zippers, or other embellishments, fasten them before washing to avoid snags or breaks.

• Periodically check for any loose threads or minor repairs that may be needed to extend the garment’s life.

By following these comprehensive care instructions, you can ensure your handmade custom child clothing maintains its charm, durability, and special handcrafted quality for years to come.